Next Generation Open Data

This week the NSW Minister for Innovation, the hon. @VictorDominello announced the NSW Data Analytics Centre (the DAC) – a place where government, business and NGOs can go and leverage the volumes of data that we collect but rarely manage to make use of. The launch took place at UTS, in a spectacular space with demonstrations of Prof Hung Nguyen‘s robots and thought controlled wheel chair and Ben SimonsData Arena.

Minister Dominello has been working on this for some time and should be applauded for his courage and commitment to see better collection and use of government data to improve lives, community, business, planning and environment. A bold move which will have its challenges but will create the right conditions for innovation and better coordination and delivery of profound social change. The DAC presents a very interesting journey for government agencies, to understand the limitless possibilities of sharing data to solve very complex problems.

The Minister’s vision to establish a next generation whole-of-government data analytics centre, the first of its kind in Australia, is massive and rests on the success of jurisdictions like New Zealand, New York City and the State of Michigan which have used data analytics to improve the lives of citizens through better targeted and more coordinated government service delivery.

Data is one of the greatest assets held by government, but when it’s buried away in bureaucracy it is of little value. 

Minister for Innovation,  Victor Dominello

At the launch, Minister Dominello said ” Whether it’s tackling crime, combating obesity or addressing housing affordability, we cannot hope to develop solutions to the long-term challenges that our state faces without an effective whole-of-government data sharing platform.” I believe the Minister has created the perfect arena for this through the DAC.

The most spectacular display of Minister Dominelo’s vision has to be GovHack – this year over 2000 participants across Australia and New Zealand who produced 400 prototypes over 48 hours. I was privileged to be part of the Sydney organising team and humbled we had the support of the Minister for Innovation , Victor Dominello and Minister for Small Business, John Barilaro at the Sydney awards night 31 July at Fishburners. The Ministers stayed long past proceedings and enjoyed the company of a very diverse and talented crowd of tech’s and start ups. They could see the intricate understanding of the power of data to solve social problems and the enthusiasm of an eclectic group of coders, designers, social engineers and techs more than happy to show the world the infinite possibilities of data analytics.

You see, hackathons are the harmonic convergence of data, science, technology and social design, and the results are astounding, just check out the winners and runners up of Sydney GovHack:

ClearGov – an engagement platform that makes government and political information more accessible and transparent for citizens, journalists, policy makers and anyone who has an interest.  It won most innovative tech platform awarded by Fishburners’ CEO Murray Hurps.

CareFactors is a measurement tool that brings together environment, social, health, demographic data by LGA so you know how your suburb stacks up against things that mater to you. Care Factors won Best use of NSW data and Most Innovative Hack to engage community and environment. It even lets you see what services and charities are in your area so you can connect, volunteer or donate to local causes.

NizViz won the best use of  Sydney Water data for its mash up of water, air, environment and demographic data by LGA. Runner up Sydney Water Dashboard developed a consumption tracker by LGA. I congratulate Sydney Water for participating this year – we need to find more bureaucrats like you who want to give a try and realise the benefits far outweigh the concerns of hackathons and open data.

For those new to GovHack, Craig Thomler wrote a great review of GovHack projects in the Mandarin recently, with a useful glossary of GovHack terms like Mashup, data custodian, open data and hack. A recent article in The Australian about founder and goddess of GovHack Pia Waugh underscores the importance of GovHack in driving open data and open government for the betterment of all.

This year GovHack saw more commonwealth agencies, local councils and state agencies involved in sharing data, evidenced by the array of prizes and 7000 data sets from over 30 agencies including the ABC, ABS, Australian Charities and Not for Profits, Australian Institute of Health and Welfare, Aboriginal Affairs, ATO, Veterans Affairs and the CSIRO. Hopefully, the increasing attention on GovHack will demonstrate the potential of leveraging social hackers to create effective solutions to local and global problems, will encourage more agencies to get on board next year.

I believe the planets are aligning on this, Minister Malcolm Turnbull’s Digital Transformation Office and Minister Dominello’s Data Analytics Centre are significant steps in the digital disruption of government and its quite exciting to be working in this space at this time with some extraordinary people driving the change in government. My pledge and hope is to drive as many social hacks as possible, we will hack for DV, homelessness, regional and remote communities and anything else that seems insurmountable, because the collaborative data conditions are perfect right now.

And a really great idea would be if Ben Simons (main picture)  from the UTS Data Arena could invite agency heads to the Data Arena and shown the possibilities of how their data will come to life, save money and generate better outcomes for them and the community they serve through the DAC ? Maybe even demonstrate some of the GovHack winning entries to be announced at the GovHack red carpet awards on September 5 in Sydney.

Follow my journey on Twitter @ChiefDisrupter

Anne-Marie is a consultant in innovation for social change, Honorary Associate of the Design Innovation Research Centre and the Centre for Local Government at UTS.

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Sparking social change

Don’t you just love a crazy idea? It takes a lot of courage to try something new, especially something that you don’t know will work, yet entrepreneurs and start ups pursue crazy ideas every day and thank heavens they do. How else would the likes of Apple, Uber or AirBnB come about? I love and admire the hunger of start ups, the pure unadulterated desire to make shit happen, because their life depends on it. Their belief in an idea that overrides all the set backs and even failures that pummel them, their ability to experience this yet keep their eye on the outcome enables them to adapt and do whatever it takes to make it happen.

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I have worked in the field of social disadvantage for three decades – I started at the age of 16 as youth advocate, every job I have had was about finding a place to make a difference – journalism, policy, ministerial, state and federal government and NGO. While every one of those roles have a realm of influence to do good, I was always left wanting and believing that bureaucracy kills innovation and that we can do better.

I learnt long ago that in our ‘business’ , peoples lives are at stake and that means we’ve got to get moving to do all we can to innovate solutions to social disadvantage. I feel a sense of urgency with the state of social disadvantage in Australia, things a re getting worse not better and it seems despite the hundreds of billions of dollars and efforts we are not winning any ‘battles” against drugs, family and domestic violence, recidivism, suicide, child protection, poverty, homelessness and on and on. According to the Australian Council of Social Services “Poverty is on the rise in Australia, with more than 2.5 million people – and one in six children – struggling to fulfil their daily basic needs…” ACOSS, Poverty in Australia, 2014

I’ve seen it first hand in the state of NSW where remote communities are living in abject poverty, I’ve seen it in Sydney where thousands of passers by walk past a central park dotted with tents and a community of homeless, the people that have fallen through the cracks of a system that has failed its duty of care.

So rather than dwell on the system failures or limitations I want to give my heart and soul to finding solutions and showing government and NGOs a new way of working, empowering communities to collaborate for social change. For the past few years I have been developing a new way of working and I’m calling it Disruptive Social Innovation, a blend of social innovation, rapid prototyping and digital disruption. The status quo is unacceptable and I believe cross sector and discipline collaboration is the only way we can really make a difference to peoples lives.

“A social innovation is a novel solution to a social problem that is more effective, efficient, sustainable, or just than present solutions and for which the value created accrues primarily to society as a whole rather than private individuals.” (source Stanford, Centre for Social Innovation.) 

On the 7th of July 2015 in Broken Hill NSW we tested a new way of working with social disadvantage, Kathryn Greiner AO facilitated and chaired the first Social Innovation Pitch Event.

The event was shift in usual practice of forums and consultations that repeat a status quo approach of talking about the problems leaving little room for solutions. The concept drawn from start up pitch events where new business ideas are generated and pitched to venture capital and angel investors. The format of these pitches are simple and clear – they start with a problem, and idea that is a solution and a clear ask of resources.

The event replicated this and tested the method in community setting where people from three communities were invited to pitch to local stakeholders (business, NGOs and government). Those pitching were briefed on framing their pitch and stakeholders were asked to be generous in offering time, talent and resources to support the local projects. The key to the event was shared understanding of local needs and a desire to collaborate for social change.

Each pitch focused on improving communities, in particular employment opportunities and young people. Maari Ma focused on digital inclusion and education of children and young people. Menindee Central School focused on vocational and training opportunities for young people. Out back Astronomy focused on Astro tourism, Aboriginal cultural tourism development and social enterprise in arts and local produce.

The social innovation pitch event covered three footprints – Wilcannia, Menindee and Broken Hill. This initiative has set a new benchmark to support community aspirations and change the way we manage and address social disadvantage in the region

.Social Innovation Pitch Event Format

The design of the social innovation pitch event is disrupting the way communities drive change, it disrupts funding cycles and the notion that government is the only answer. My hope is that we encourage this type of disruptive  social innovation because it innovates the way we create social change and it flips the top down to bottom up – so the community decides what to support as a whole and government can get on with providing the right conditions for people to help themselves.

PITCH 1: Maari Ma – Wings Youth Centre Wilcannia

Wings Youth Centre provides an important service for children and young people in Wilcannia, a safe haven and a hive of educational activity. The young people love using the computers but they are old and there aren’t enough. The Centre has a mix of primary and high school aged children and expressed a desire to get tablets for the older children for privacy. They need programs and apps that support nutrition, health, well being, cyber safety and sex education.

shout out Maari Ma

We designed the pitches in a way that only asked time, talent or resources to help achieve a goal. People are willing to give in kind, participants were surprised how easy it was to help a project get off the ground, assist with writing proposals or sourcing the right avenue. As always when you bring people from different areas together, new partnerships and alliances emerged  and even those pitching could help each other. For example Outback Astronomy is now going to take the kids from Menindee and Wilcannia on a tour, Family and Community Services will purchase the periscopes so the kids have them to use when on excursion; the PCYC has offered accommodation for the kids whilst in Broken Hill.

The pitch event was incredibly well received, initially with a healthy dose of skepticism, but with a determination to continue to the conversations with the whole community. The event brought a renewed sense of common purpose and collaboration and unlikely alliances and partnerships. It gave those pitching an opportunity to gain a wider audience and it gave the businesses, NGOs and government the opportunity to support community initiative. It expanded every person’s view of their community and the untapped social capital around them.

I love bringing together people from different paradigms – the Mayor, the chamber of commerce, all levels of government and NGOs, the corporate sector rarely get the opportunity to mix it up and exchange ideas – this is the alchemy of collaboration and it inspires innovation and it works when applied to social disadvantage.

I’d love to hear your feedback. I hope you will continue on this journey of disruptive social innovation, follow me on Twitter @ChiefDisrupter

A Social Innovation Experiment

Twitter is a wondrous place, I believe it is more equal than Facebook and LinkedIn and it seems anyone can get traction on an issue with a little help from clever hashtags and virtual friends. I recently thought I would try a social innovation experiment, I tweeted “Who wants to help me organise a  Hackathon for disadvantaged youth in Wagga Wagga. In a matter of hours, with a little help from two new twitter friends – Dez Blanchfield @dez_blanchfield and Dev Mukherjee @mdevraj we started #WaggaWaggaHackathon and a google document, in a week we had eleven people including the Dean of Science at Charles Sturt University – Tim Wess, Wagga Wagga Mayor – Rod Kendall, and representatives from NICTA, Telstra, Google, NSW Government, CodeClubAu, and others. The list of stakeholders is growing and we now have the start of a roadmap to get young people, NGOs and community prepared to participate in a Hackathon in Wagga Wagga in October this year. The Hackathon is not the end game, rather it is the platform for new partnerships and collaboration and a demonstration of how technology can support innovation in solving social problems. It presents an incredible opportunity to empower communities to co-design solutions. The journey to the October Hackathon starts in July with a launch meet-up to explain the process of a Hackathon. Communities have to prepare to identify and pitch their “problem” , monthly meet-ups around the problem will identify the data needs and the types of project teams needed. We want to include a range of experts to support community ideas which could range from starting a social enterprise to developing and APP. I call this a Social Innovation Hackathon because its focus is beyond technology. The amazing experience for me and my colleague Donna Argus @Dargus is that people care, they want to help and are incredibly generous of their time, talent and resources to make things happen. Each stakeholder has a different skillset and without the likes of Dez Blanchfield, Tim Wess and Dev Mukherjee we would have found it difficult to progress the technical logistics of such an ambitious event. While we are definitely agile in our thinking there are stakeholders to manage – community, government and private sector who also have their needs and this prototype will help us show stakeholders the magical possibilities that come from cross sector collaboration for social good. Those that know me know how passionate I am- but this experience has blown me away, I am humbled beyond words at the generosity and willingness of people in tech to help those disadvantaged communities – especially in regional areas. As far as I am concerned this is just the beginning of limitless opportunities of a prototype for social innovation and ultimately social change. It is bringing together unlikely partners and collaborators that are willing to give this idea a go. Frankly I have no idea what this will look like but what I can say is that the journey is opening the hearts and minds of so many people to overcome usual constraints and barriers and to work together to improve the lives of disadvantaged young people in a regional area. If you want to get involved, connect with me on Twitter @ChiefDisrupter or follow our hashtag on twitter #WaggaWaggaHackathon Trsust and see what happens

Innovation is key to shift social disadvantage

Last year(2014) a friend whom I call the goddess of Start up – Nicole Williamson – introduced me to the parallel universe of tech and start up – I was mesmerized by the innovation and the hunger for creation. I’m so grateful to Nicole for introducing me to her world and being so generous to take me along to the numerous events occurring in Sydney that foster, inspire and nurture innovation. It got me thinking how amazing it would be to apply these worlds and their methods to solve wicked social problems?

Id spent many years (almost 30)  in the vortex of policy, government, NGO and social disadvantage – getting frustrated at the seeming futility of hundreds of billions of dollars being plowed into disadvantage with little result – even worse I started to see that the return on investment (ROI) really sucked! Even worse – people’s lives are at stake and disadvantage is growing exponentially despite the investment of money, programs and attention.

Innovation is key – really, there is no other way because we have enough and we definitely can do better to protect the most vulnerable people. Solutions are really not that hard, they just require new thinking, thought leadership from across sectors and disciplines to apply their minds to these messy problems like domestic and family violence, recidivism, homelessness, disability and unemployment. Our current approaches are failing, even if some would argue that there has been some progress, its too slow and too many people are falling through the cracks.

This week, April 2015,  NSW Premier Mike Baird announced a new Ministry, most exciting for the startup and tech communities was the re-appointment of the Hon. Dominic Perrottet as Minister for Finance and Services and the new appointment of the Hon. Victor Dominello as Minister for Innovation.

Its not enough to get NSW moving without some bold moves including the lease of poles and wires to fund long overdue infrastructure and the commitment by the Premier, Brendan Lyon, CEO of Infrastructure Partnerships Australia, Tracy Howe, CEO of NCOSS and the Minister for Family and Community Services to contribute $1b to social housing. Its exciting to think of the opportunities that lie in exchange of ideas across sectors as to how we could turn that $1b into ten times more to create new solutions to social housing, shelter and homelessness

“Innovation is a hard, messy process with no shortcuts. It starts with making something that you’d like to use and that might make people’s lives better.”  Guy Kawasaki

The fact that innovation is messy makes it hard for risk averse public servants to embrace its tenets – risk, failure, courage, disruption. However there seems to be a growing appetite for innovation in the public sector like the Premiers Innovation Initiative (NSW), Transport for NSW Customer Central innovation hub Andrew Kendall showed me, the endless open data, open government initiatives by NSW Minister for Finance and Services Dominic Perrottet’s Finance and Services and  Apps4NSW and Federal Communications Minister Malcolm Turnbull’s GovHack,

I believe having a Minister for Innovation brings all this together – its an opportunity for Minister Victor Dominello to identify and implement innovation across public sector agencies. It demonstrates a desire and necessity to innovate our responses to big problems, including wicked social problems. It will be great to have an innovation lens applied across portfolios, can you imagine the possibilities of new thinking? I can – I have been inspired by so many individuals and companies out there applying their talent to help people.

I recently met UTS Professor Hung Nguyen who is inventing amazing enabling tools such as the aviator smart wheelchair ( see Youtube Clip here), his contribution is leveraging design and technology to innovate solutions to social care including falls prevention, diabetes and more! In March 2015, Fujitsu Laboratories Ltd., Fujitsu Ireland Ltd., and Fujitsu Limited announced they have “developed a technology that uses sensors, embedded in smart houses and worn by patients, for the early detection of abnormalities in motor functions that might otherwise go unnoticed.”

“Innovation is the central issue in economic prosperity.” Michael Porter

Traditional thinking has only taken us so far in being able to reduce social exclusion, marginalization and increase opportunity for disadvantaged people. Globally we are seeing a number of innovative solutions such as the rise of social entrepreneurship, of cooperatives and mutuals and of greater emphasis on collaboration. My hero – Ben Hecht CEO of Living Cities is a constant inspiration in his vision to connect opportunity to disadvantage that is transforming lives in some of the most vulnerable people in the USA.

“We take risks, catalyze fresh thinking in order to test new approaches in order to creatively disrupt the status quo.” Living Cities

We can learn a great deal about how to emulate this to extend the $1billion anticipated for social housing in NSW and address the valid concerns of the homelessness and housing affordability sectors to ensure that we can really do something that will meet growing challenges!

So I hope that this trend continues and that we as a society continue to look outward, that we collaborate and innovate out of any problem!

Disruption4Good

disruptiondis|rup¦tion

Pronunciation: /dɪsˈrʌpʃn/
According to Oxford Dictionaries, the Definition of disruption in English:
noun Disturbance or problems which interrupt an eventactivity, or process

My relationship with disruption started early – in primary school my parents received report cards with comments like “Anne-Marie is disruptive in class.” Luckily I never really took this in a bad way, you see I was disruptive because I wasn’t a sheep, I had a very different learning style which was more collaborative and learning from others than from learning by rote!

In fact if the teachers bothered to look behind the ‘disruption” they would have been able to harness this “disruptive behaviour” for good, yet they didn’t and I guess they thought this little girl would be put back in her box – that of a dutiful, compliant primary school student. They were wrong!
Although my subsequent years were spent playing the game of compliance, I never really fit in, so it came as a surprise to even me,  that some 40 years later I would own that word and claim it as a title – my twitter handle is @ChiefDisrupter and my blog disrupter4change. So my journey of disruption began with that seed in the mid to late1970s, a seed that struggled to thrive in the face of limited teachers, and limited structures but somehow this little seed decided that it would learn to thrive in these conditions. I went from “surviving” the term to living it and “thriving”.
You see in my 30 odd years of advocacy and work in disadvantage I can promise you the status quo absolutely and passionately has to be disrupted, we as individuals can no longer be complacent and wait for some miracle to happen – it won’t! My life mission, my vocation now is to spread the gospel of disrupting the status quo and innovating our responses to wicked social issues through cross sector and discipline collaboration. My mantra is collaborate or perish, disrupt or see more of the same.

So why does the word disruption have such a negative connotation? I believe the meaning has in fact evolved to be something at times necessary and positive to move forward and to innovate!

The Christensen institute explains the positive side of disruption: “The theory of disruptive innovation was first coined by Harvard professor Clayton M. Christensen…The theory explains the phenomenon by which an innovation transforms an existing market or sector by introducing simplicity, convenience, accessibility, and affordability where complication and high cost are the status quo. Initially, a disruptive innovation is formed in a niche market that may appear unattractive or inconsequential to industry incumbents, but eventually the new product or idea completely redefines the industry.”

A friend recently tagged me in post of an article in BBC News “Can Soup change the world” which highlighted a movement, in Detroit USA, generated by people to solve social dilemmas (http://www.bbc.com/news/magazine-31594513), a dragon’s den style where people pitch solutions to social problems – music to my ears. You see these folks aren’t waiting for government coffers to stump up the cash for good ideas, they are collectivising efforts and getting the community to sponsor the ideas – innovation is born because as you would guess it’s not the usual suspects coming up with the same old solutions.

Check out the story on BBC Can Soup Change the World 

Detroit Soup is an innovative crowd-funding dinner which is bringing people together to raise thousands of dollars for community projects in Motor City. Since it launched five years ago, it has helped launch a range of start-ups working in areas such as urban agriculture, social justice and education – projects funded by and for the people. But could this model work in other cities? For the BBC’s A Richer World season, the BBC takes Detroit Soup founder Amy Kaherl to Nepal, to start a new crowd-funding culture Kathmandu-style.

Let me know your views on Disruption anne-marie.elias@uts.edu.au or on twitter @ChiefDisrupter

Time for a new way of working

I find it incongruous we have so much wealth yet more people are falling through the cracks. For some there’s an abundance of food and water and others don’t have enough.

Would you be shocked to know we have children in Sydney going to school without food, families going hungry?

Would it shock you that we have communities living in shanty towns in the state of NSW?

Would it make any difference to know that while we waste water in some parts of the country – there are Australian communities that don’t have access to clean drinking water?

Personally I think at some stage we lost our way from being community centred to government and NGO centred. Somehow we believed that anyone outside community was the key and we saw bigger government and bigger NGOs often dislocated from the heart of the matter – community.

We stopped listening to the very people we are here to serve and only spoke to each other, we set up structures to distance community with layers of community leaders, advisers and committees between those that make decisions and the people ultimately affected by these decisions.

I think we can agree that on their own government and NGOs are not the answer  – despite enormous efforts and   investments across sectors (business, philanthropy, government, fundraising) to support vulnerable people and communities – estimated at $250 billion per year (Centre for Social Impact 2014), disadvantage is growing with 1 in 7 Australians living below the poverty line (ACOSS, 2014).

I believe 2015 will be the year of community, we need to re-engage with the people in communities – not just the leaders, we have to get over our need to have processes and structures that don’t work and move closer to understanding and collaborating with affected communities. We have to stop giving out fish and start giving out fishing lines, so communities can be the change so desperately needed.

My dream is to pull decision makers together and talk more sense than platitudes – why can’t we move the water from here to there? Why can’t we ensure that no child or family goes hungry by more effectively redistributing the food that is often thrown away? Food Bank and Oz Harvest are brilliant redistribution services but somehow they are not reaching all those that need, how do we create market gardens so people have access to fresh vegetables? How do we give families a chicken so they may have fresh eggs?  How do we facilitate these initiatives, which by the way are happening in some communities but not others?

I believe we do this by disrupting the status quo – stop whatever we are doing that isn’t working and start collaborating across sectors – if we are dead serious about social change – we have to work differently, with community at the centre and we have to start owning our failures (1 in 7 Australians below the poverty line) and start listening to the very people we are here to serve.

Anne-Marie Elias is @ChiefDisripter

of The Collective NSW a social impact model which brings together business, community, NGOs and government to collaborate on social disadvantage. To see our stories, visit The Collective NSW YouTube Channel.